Terms of Service

Tendering.ca provides software for publishing construction tenders, distributing documents, and receiving sealed bids. We are not a party to any tender, bid, contract, or procurement process conducted through the Platform. The legal relationships that arise from a tender call — including any duties owed between a buyer and bidders upon bid submission and any resulting construction contract — exist solely between the buyer and the bidder. We do not endorse, verify, or guarantee any organization, tender, bid, or outcome, and we make no representation that any tender is genuine, funded, or will be awarded.

Buyers are solely responsible for the lawfulness and conduct of their procurement processes, including compliance with any trade-agreement, public-procurement, or bonding requirements that apply to them. Suppliers are solely responsible for the accuracy and completeness of their bids.

You must be at least 18 and using the Platform for business purposes. You are responsible for the accuracy of the information you provide, for safeguarding your sign-in credentials (including one-time sign-in links sent to your email), and for all activity under your account. Accounts act on behalf of an organization; you represent that you are authorized to bind the organization you join or create. Organization roles (owner, admin, member) control what members can do, and the organization is responsible for its members’ actions on the Platform.

Core features — posting tenders, taking plans, and submitting bids — require a paid subscription per organization at the price shown at checkout (currently a flat monthly fee, with any promotional or invited pricing described where it is offered). Payments are processed by Stripe; we do not store card numbers. Charges appear as TENDERING.CA on card statements. Subscriptions renew automatically each period until cancelled and can be cancelled at any time from the billing page, taking effect at the end of the current period. Except where required by law, fees are non-refundable, including for partial periods. One-time fees (for example, document verification) are stated where offered and are earned when the service is performed, whatever its outcome.

New organizations may receive a limited free trial. Trials convey no right to continued access and end automatically. Prices may change with notice; changes apply from your next billing period. You are responsible for any applicable taxes on fees.

Bids submitted through the Platform are sealed: they are withheld from the buyer until the tender’s closing time, enforced by our systems, and suppliers can see only their own bid before close. Closing times are enforced by our servers’ clocks, which are authoritative for the Platform. A bid exists only once you receive a submission receipt. Do not leave submission to the last minutes: you bear the risk of late, incomplete, or failed submissions from any cause, including local connectivity, and we are not liable for a bid that does not arrive before close. Withdrawal and resubmission before close are available where the tender permits them.

Buyers may use bid contents solely to evaluate and award the tender concerned and must keep them confidential except as procurement law requires disclosure.

The Platform lists tender notices republished from public and open-data sources, marked with their source. These are provided for discovery only: Tendering.ca is not the buyer, the notices may be incomplete or out of date, and bidding takes place at the originating source under that buyer’s own rules. Always verify an aggregated notice against the official source before acting on it.

Some content on the Platform — such as tender summaries and generated descriptions — is produced with the assistance of artificial intelligence and may contain errors or omissions. AI-assisted content is provided for convenience only. The official tender documents govern in every case, and no bid, price, or business decision should rely on an AI summary in place of the underlying documents.

Our contractor directory includes profiles created from public business records; these are labelled as unclaimed and show their data source. A company may claim its profile free of charge (we verify claims against the company’s published contact address), correct it, control its visibility, or ask for it to be removed by emailing support@tendering.ca. An unclaimed listing does not mean the company is a customer or member of Tendering.ca, and directory information is provided without warranty of accuracy. Claiming a profile that does not belong to your organization is a material breach of these Terms.

You retain ownership of the content you post — tenders, documents, bids, profiles, questions, and answers. You grant us the licence needed to host, display, and transmit that content to operate the Platform (for example, showing a public tender to visitors, or delivering a sealed bid to the buyer after close). You are responsible for having the rights to what you upload and for its accuracy, and you must not upload content that is unlawful, infringing, or malicious.

You must not:

• engage in bid-rigging, collusion, price signalling, or any anti-competitive conduct — which is a criminal offence under the Competition Act;
• misrepresent your identity, organization, authority, or qualifications;
• attempt to access another organization’s bids, drafts, or private data;
• probe, disable, or circumvent security or access controls, or use the Platform to distribute malware;
• scrape, harvest, or bulk-extract Platform content or contact information, or use directory data to send unsolicited commercial messages;
• resell or white-label the Platform without our written agreement.

We may suspend or terminate access, remove content, or withhold publication where we reasonably believe these Terms are being breached or the Platform’s integrity is at risk, and we may review tender postings for quality and legitimacy before or after publication.

We send transactional email (receipts, security messages), activity notifications (addenda, answers, awards), alerts you configure, and occasional commercial messages, in accordance with Canada’s Anti-Spam Legislation. Every non-transactional email carries an unsubscribe link, and preferences can be managed per category from your dashboard. Security and billing messages cannot be opted out of while you hold an account.

We aim for continuous availability but the Platform is provided without uptime guarantees; maintenance, outages, or third-party failures may interrupt it. We may modify features over time. You may close your account at any time; closing it does not delete tender records other parties reasonably rely on (for example, submitted bids and audit trails of a completed procurement), which we retain as records of the process. If we discontinue the Platform we will give reasonable notice and a pro-rata refund of prepaid, unused fees.

The Platform and all content on it are provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, or non-infringement, to the maximum extent permitted by law. Without limiting the foregoing, we do not warrant that tender information (including aggregated notices and AI-assisted summaries) is accurate or complete, that any organization on the Platform is who it claims to be, or that the Platform will be uninterrupted or error-free.

To the maximum extent permitted by law: (a) we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost bids, lost contracts, or loss of business opportunity, even if advised of the possibility; (b) we are not liable for the conduct of buyers, suppliers, or other users, for the outcome of any procurement, or for a bid that is late, rejected, or not received; and (c) our total aggregate liability for all claims arising out of or relating to the Platform is limited to the fees your organization paid to us in the twelve months before the event giving rise to the claim. Some jurisdictions do not allow certain exclusions; where a law (including Quebec’s consumer and civil-law rules) grants rights that cannot be excluded, those rights prevail to that extent.

You will indemnify and hold us harmless from third-party claims, damages, and reasonable legal costs arising from your content, your procurement processes, your bids, or your breach of these Terms or of applicable law.

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable there, and the courts of Alberta have exclusive jurisdiction, except where the law of your province grants you a non-excludable right to another forum. If any provision is unenforceable, the remainder stands.

We may update these Terms from time to time. Material changes will be notified by email or in-app notice at least 15 days before they take effect; continued use after the effective date constitutes acceptance. The current version is always at tendering.ca/terms.

Questions about these Terms: support@tendering.ca. See also our Privacy Policy.